RETURN POLICY

Dirigo Dispatch Company offers a refund policy for certain services, subject to the following conditions:

  1. Eligibility: Returns and exchanges are not accepted for items procured through vendors located outside the continental United States. For all other items, you may initiate a return request within 30 days of receiving your order.
  2. Return Process: To initiate a return, click below. Our customer support team can guide you through the return process and assist with any questions you may have.
  3. Return Shipping and Restocking Fee: Customers are responsible for return shipping costs and will be subject to a 10% restocking fee for returned items. Please ensure that you are certain about your purchase before completing the transaction.
  4. Damaged or Incorrect Items: In the event that you receive a damaged or incorrect product, please email us at help@dirigodispatch.co with details of the issue. We will promptly address the situation and provide a resolution.

Note: Our refund policy is subject to change without prior notice. Any updates or modifications will be communicated to customers in a timely manner.